Service contracts and preventative maintenance for clinical laboratories
Service
Instrument Repair and Service Contracts
- Affordable service contracts for the following instruments: EasyRA, CLC480/BioLIS 24i, CLC720, CLC720i, CLC800, CLC1600, CLC6410, and Olympus AU Systems
- Preventative maintenance included in service contracts
- 24-hour response
- Hotline support and remote diagnostics
- Nationwide field service engineers, adherence to CGMP protocols and standard operation procedures through an effective FDA-regulated quality system
- Instrument onboarding and installation
- Software upgrades
Service Center
- Parts bank for all products with overnight service
- Instrument history – tracked and recorded by serial number
- Instrument refurbishment of EasyRA, CLC480/BioLIS 24i, CLC720, CLC720i, CLC800, CLC1600, CLC6410, and Olympus AU Systems